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Shipping & Returns

Shipping Policy

-Shipping is processed within 24 hours of the order opening. Once processed, a tracking number is issued and the item should arrive within 3-5 business days. 
-If you have not received your item, please refer to your tracking number before messaging the page.

Return & Exchange Policy

-Items can not be refunded once opened and prepared to ship.

-Returns are not accepted. Once item has been shipped, a tracking number will be issued and it is no longer the companies liability.
-All cages can be swapped BEFORE packaging, as long as stock is available.
- Any and all products received damaged will be dealt with on a case to case basis.

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